Shipping FAQ


Orders are shipped via USPS, DHL, FedEx, or your local carrier depending on the shipping address provided. Orders are processed and shipped from our warehouse within 3 business days. Please allow up to 5 business days for dispatch during peak periods

 Country Delivery Time (Business Days)
United States 10 - 15 
Canada 10 - 15
United Kingdom  6 - 12 
Average Shipping 10 - 21


*This doesn’t include our 2-5 day processing time.

*All shipping times exclude clearance/customs delays

Note: Due to the current COVID-19 pandemic, our couriers may experience delays in shipping and updating of information due to logistic restrictions. Medical supplies and PPE are given first priority with regard to shipping. Please allow an additional 1 - 2 weeks for your order to be delivered after your order has been processed. Rest assured that we will monitor all orders until they reach you smoothly. We thank you for your understanding during these difficult times.


Ownership of packages turned over to your local carrier transfers to the buyer. We ensure all our packages are in ample condition before being shipped out. We are not responsible for delayed, lost, held, or damaged packages, mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from your local carrier along with your order from us, so any shipping issues must be handled by the relevant carrier. 

Customer service is our utmost priority and we are truly sorry for any delays. Please do not hesitate to contact us regarding any questions or concerns.